Pay By Direct Debit
How to Pay by Direct Debit
Fill out the direct debit Authorisation form
Account Holders commitment to VitalCALL, Your responsibilities: It is the account holder’s responsibility to ensure that sufficient funds are available in the nominated account to meet a drawing on its due date. It is the account holder’s responsibility to ensure that authorisation given to draw on the nominated account is identical to the account signing instruction held by the financial institution where the account is based. It is your responsibility to advise us if the account nominated by you to receive the VitalCALL drawings is transferred or closed. It is the account holders responsibility to arrange with VitalCALL a suitable alternate payment method if the VitalCALL – Automatic Withdrawal arrangements are cancelled by either yourself the nominated financial institution and or VitalCALL.
Customer Rights: The customer may terminate the VitalCALL drawing arrangements at any time by giving written notice to us. Such notice should be received by us at least 28 business days in advance. The customer may request changes to the drawing amount and/or frequency of VitalCALL drawings by contacting us and advising your requirements no less than 28 business days prior to the due date. Where the customer considers the drawing has been initiated incorrectly (outside the VitalCALL – Automatic Withdrawal agreement) you should take the matter up directly with VitalCALL on 1300 848 252.
I acknowledge that this automatic withdrawal arrangement is governed by the terms of the client service agreement detailed above