How VitalCALL’s Personal Emergency Response Devices Transformed Our Lives: Valerie’s Story

When it comes to ensuring the safety and well-being of our loved ones, finding a reliable solution is paramount. VitalCALL’s personal emergency response devices have become an indispensable part of many families’ lives, providing security and peace of mind. Today, we want to share a heartfelt testimonial from one of our satisfied customers, Valerie, whose experience with VitalCALL perfectly illustrates the benefits our devices offer.

Valerie’s Experience with VitalCALL

Valerie’s journey with VitalCALL began when her mother experienced a couple of falls, leading to concerns about her safety while living independently. Valerie shares:

“Fantastic product- Wonderful product and very easy installation process. After having a couple of falls, it has given my mum a lot of confidence to stay in her home and given all of her children some peace of mind that she has help when she needs it. The staff on the phone are so lovely to deal with. We highly recommend VitalCALL.”

Valerie from Sydney Surrounds NSW

Building Confidence and Independence

For Valerie’s mother, the fear of falling again and not being able to get help was a constant worry. Installing a VitalCALL personal emergency response device significantly changed that. The device allowed her mother to regain confidence, knowing that help was just a button press away. This newfound assurance has enabled her to continue living independently in her own home, which is crucial for her overall well-being and happiness.

Ease of Installation

One of the standout features that Valerie mentions is the ease of installation. VitalCALL devices are designed to be user-friendly, ensuring that setup is quick and straightforward. This simplicity is especially important for elderly users or those who may not be tech-savvy. As Valerie notes, the easy installation process meant her family could quickly get the system up and running, providing immediate peace of mind.

Peace of Mind for the Entire Family

For Valerie and her siblings, knowing that their mother has immediate access to help has been a tremendous relief. The anxiety and stress that come with worrying about a loved one’s safety can be overwhelming. With VitalCALL, Valerie’s family now has the reassurance that their mother is protected and can get assistance whenever she needs it.

Exceptional Customer Service

Valerie also highlights the exceptional customer service provided by VitalCALL. Friendly and supportive staff make a significant difference, especially during moments of crisis. Knowing that there are compassionate professionals on the other end of the line who are ready to help adds an extra layer of comfort and trust in the service.

Highly Recommended

Valerie’s glowing recommendation of VitalCALL underscores the profound impact that personal emergency response devices can have on a family. The combination of increased safety, ease of use, and outstanding customer service makes VitalCALL a trusted choice for many.


Valerie’s story is a testament to the life-changing benefits of VitalCALL’s personal emergency response devices. These devices not only provide immediate access to help but also empower individuals to live independently while offering families peace of mind. We are grateful to Valerie for sharing her experience and are committed to continuing to provide exceptional service and reliable safety solutions to all our customers.

For more information on how VitalCALL can benefit you or your loved ones, visit our website or contact our friendly support team today. With VitalCALL, help is always within reach, ensuring your safety and peace of mind every day.